Privacy policy

Last updated: July 2, 2026

JRB operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). JRB is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences, send account notifications, process returns and exchanges, manage your account, arrange shipping, enable product reviews, and create a customized shopping experience.
  • Marketing and Advertising. We may use your personal information to send promotional communications and display advertisements based on your interests and activity.
  • Security and Fraud Prevention. We use your information to authenticate your account, secure transactions, detect fraud, investigate suspicious activity, and protect our Services.
  • Communicating with You. We use your personal information to provide customer support and maintain our business relationship with you.
  • Legal Reasons. We may process your information to comply with applicable laws, legal requests, or enforce our policies and agreements.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify, vendors, and third-party service providers who assist us with payment processing, analytics, hosting, shipping, customer support, and other operational services.
  • With marketing and business partners to provide advertising and promotional services.
  • When you request or authorize us to share information with third parties.
  • With our affiliates or within our corporate group.
  • In connection with a merger, acquisition, bankruptcy, legal obligation, or to protect our rights, users, or Services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted through our store may be shared with Shopify and third parties located in different countries. Shopify may also use your information to provide enhanced services and personalized features.

To learn more about Shopify's privacy practices or exercise your privacy rights, please visit Shopify's Privacy Policy and Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the applicable age of majority. If you believe a child has provided personal information, please contact us so we can delete it.

Security and Retention of Your Information

We use reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Right to access your personal information.
  • Right to request deletion of your personal information.
  • Right to correct inaccurate personal information.
  • Right to data portability.
  • Right to opt out of targeted advertising or data sharing where applicable.
  • Right to manage marketing communication preferences.

We may verify your identity before processing requests and will respond within the time required by applicable law.

Complaints

If you have concerns about how we process your personal information, please contact us. You may also have the right to file a complaint with your local data protection authority where applicable.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. Where required by law, appropriate safeguards will be used to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised "Last updated" date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: contact@jrb.com